PART-TIME LIBRARY CIRCULATION ASSISTANT @ TOWN OF NORWELL PUBLIC LIBRARY
|Posting Date:||September 11, 2017||Effective Date:||September 18, 2017|
|Position:||Part-Time Library Circulation Assistant||Department:||Library|
|Reports To:||Library Director||Affiliation:||Town of Norwell Personnel Plan|
|Benefits:||Not Eligible||FLSA Status:||Non-Exempt|
|Hourly Rate:||$16.66/HR||Grade & Step:||N/A|
|Work Hours:||Mondays & Wednesdays, 5:00p.m. to 8:00p.m. and every other Saturday, 10:00a.m. to 5:00p.m..|
APPLICATION PROCESS & DEADLINE
Submit a Cover Letter, Resume, Town of Norwell Application and 3 professional work references (accessible at www.townofnorwell.net under Human Resources tab), to:
In person: Office of Human Resources, 345 Main Street, Norwell, MA 02061
Preferred by: If interested, please send in required materials immediately; position will remain open until a suitable candidate has been selected.
The Library Circulation Assistant performs customer service functions in a proactive manner at the Norwell Public Library (NPL), assisting the public with checkout and registration, charging and discharging library materials, handling book retrieval and searches, entering information into the computer system, and assisting in clerical duties associated with book acquisition. Duties include carrying out interlibrary loans, preparing books for repairs, carrying out overdue book procedures, sorting and shelving library materials, updating book lists, and making routine library clerical decisions. The position reports to the Library Director and works day-to-day under the general supervision of the Technical Services Librarian. Performs other related work as required.
ESSENTIAL DUTIES Please Note: These are illustrations of the various types of work performed; this is not an all-inclusive list.
- Staffs Circulation Desk, charging and discharging library materials for patrons using an automated circulation system; inspects library materials for damages and determines required repairs. Maintains circulation desk in a neat and orderly fashion.
- Process new library cards and replacement cards for patrons. Maintains borrower registration files.
- Verifies, sorts, and shelves library materials from the return desk, book drops, sorters, room use, and acquisitions.
- Responds to patrons inquires on the telephone and in person on routine library procedures, such as hours of operation, circulation regulations, fine regulations, reservation procedures, use of on-line public access catalog, location of materials, schedule of library programs, and other general questions. Refers non-routine inquiries to subject experts. Transfers telephone calls as requested.
- Reserves books for patrons, notifying patrons when books arrive. Processes overdue notices; maintains overdue materials records.
- Pulls six-month books and changes item loan type on the automated circulation system.
- Collects and accounts for fines and fees for money overdue, lost or damaged books.
- Runs reports for overdue materials and hold alerts; rectifies all reports and retrieves all materials.
- Manage index and college catalogue collection; operates standard office equipment (i.e. photocopy machine, printer, computer).
- May assist with library opening and closing procedures (i.e. unlocking doors, changing the date stamps, locking the book drop).
- Assists with support duties, such as bar coding, shelf reading, shelf search for lost books, shelving of books and minor book repairs.
EDUCATION, KNOWLEDGE & SKILLS REQUIREMENTS
- Bachelor’s Degree desired; minimum Associates Degree education level.
- Previous library experience using Sirsi Workflows or alternate library system; knowledge of library clerical procedures and practices
- Computer and keyboarding skills; ability to perform data entry with a zero error rate.
- Knowledge of basic mathematics and an ability to sort alphabetically and numerically.
- Demonstrated superior customer skills with telephone etiquette skills; proven multi-tasker; possess keen attention to detail ability.
- Excellent interpersonal skills; ability establish and maintain working relationships with supervisors, associates and general public.
- Ability to exhibit honesty, exercise discretion, use good judgement, and maintain confidentiality. Demonstrate a strong work ethic.
- Ability to be prompt, reliable, and maintain an excellent attendance record.