SHREWSBURY PUBLIC LIBRARY: ADMINISTRATIVE ASSISTANT II (A-3), TECHNOLOGY SPECIALIST
The candidate for this position will possess the following qualifications:
Bachelor’s degree required, Experience and skills in technology systems and equipment required. Experience with PC, tablet and Wi-Fi Network (Aerohive) and LAN (Fortigate) maintenance and troubleshooting required. Experience with web design and desktop publishing required. Experience with basic library operations and reference services, including e-books and other library downloadable content, preferred. Experience with the online library environment, specifically Evergreen preferred.
Must be able to work independently, prioritize, adapt quickly to changing environments, meet established deadlines and embrace changing technologies. Excellent interpersonal and communication skills required. Demonstrated commitment to excellence in public service and enthusiasm for working with people of all ages.
Working in partnership with the Electronic Resources Librarian, the Technology Specialist will plan and implement a wide range of technology services and initiatives to support library functions. Duties include:
Install, maintain, configure, secure and troubleshoot multiple public usage Dell PCs, HP and Xerox Printers. Purchase necessary equipment and maintains accurate inventory records of library assets. Install, maintain and troubleshoot other electronic equipment and systems, including digital projectors, cameras, printers, scanners, barcode readers, tablets, etc. Diagnose hardware and software problems and implement solutions. Administer security software and systems on all public and staff computers. Maintain relationships with many different vendors for software, hardware and database needs. Provide support for library staff applications: Evergreen or similar integrated library systems, MS Outlook and other email software, MS Office suite, and Adobe Creative Suite CS4. Provide staff and patron support for a variety of web-based applications and proprietary reference databases. Evaluate and recommend acquisition of electronic equipment and software. Arrange for service work in coordination with Library Director. Make recommendations to Library Director for technology development as part of the overall budget plan. Develop and implement technology training programs and documentation for library staff. Respond to questions from library patrons and staff with informed advice on technology issues. Keep abreast of library technology developments and their potential impact on library service.
Compensation and Schedule:
The annual salary range for this full time (37.5 hours per week) position is $39,392 to $46,975, with an attractive benefits package.
Send resume to Library Director Ellen M. Dolan at [email protected] . Position open until filled, but applications received by March 23, 2018 will receive primary consideration.