Staff Librarian 2 (Community Services/Outreach and Technology Support), Acton Memorial Library
Professional position with significant responsibilities for library programs and services, including maintenance and troubleshooting of public technology and basic troubleshooting of staff technology. Reports to Library Director. Complete job description available at http://www.acton-ma.gov/jobs.aspx.
DISTINGUISHING CHARACTERISTICS OF POSITION:
Staff Librarian 2 (Community Services/Outreach and Technology Support) must assess the need for adult and Young Adult (grades 9-12) library programs and outreach and then design, implement and evaluate responses to the same.
Working in conjunction with the Town IT Dept., employee maintains, troubleshoots and performs minor upgrades to public computing resources and assists with planning and documenting major public computer updates. Acts as the in-house leader regarding advancement of library technology, as a liaison between the library and the IT Dept.
Employee should also make recommendations to and assist library administration in the improvement of the organization’s resources, programs, procedures and services. These should be done in a manner which is consistent with the library’s policies and Long Range Plan.
KNOWLEDGE, SKILL AND ABILITY:
Knowledge: General (i.e., Microsoft Office) and library-related computer hardware, software and applications, including RFID, how to maintain/update computers and related hardware/software; public PC management software; concepts of enterprise PC management; research databases; integrated library systems; knowledge of publicity-related resources; current trends in services/use of technology to provide and promote services; principles and practices of public librarianship.
Skill: Strong program planning, implementation and evaluation skills; writing and public relations skills; publicity-related technical skills; skill in assessing and resolving computer/technology problems; strong communications skill; strong organizational/ prioritization skills; strong customer service skill; online searching skill; skill in assisting culturally and linguistically diverse library users; skill in adapting rapidly and effectively to changing circumstances; skill in looking creatively at both long-term practices and new situations.
Ability: Public speaking ability; ability to learn III Sierra ILS and to learn in detail CASSIE (time and print management software) and other library-related software; ability to teach technology classes; ability to explain technology-based services (i.e., OPACs, databases, downloadables) to the public. Ability to work well with people of all ages from a wide range of backgrounds and cultural groups. Ability to recognize library-wide priorities and work cooperatively to support their accomplishments. Ability to work effectively under time constraints to meet deadlines. Ability to remain patient under stressful situations. Ability to handle confidential information (i.e., user records).
Schedule: 40 hours a week. The schedule includes two nights a week and one Saturday in three; additional evenings or weekend days as needed; possible occasional Sundays at time and a half.
May need to set up the meeting room for programs.
Ability to travel occasionally to other sites in Acton, the Network’s Central Site in Natick, and other locations in eastern Massachusetts.
1) Responsible for library programs for adults and Young Adults (gr. 9-12).
2) Has major responsibility for library publicity, which includes social media, posters, flyers, routine press releases, brochures, handouts for library programs, etc.
3) Performs outreach to seniors, immigrants, and other target groups, including public speaking.
4) Collaborates with other Town departments or community/area organizations working with the same groups.
5) Coordinates and staffs offsite outreach activities such as Farmers Market, Employee Day, Health Fair, etc.
6) Oversees home delivery program.
7) Collaborates with other Town departments or community/area organizations working with the same groups.
8) Provides initial trouble shooting for library technology.
9) Updates training laptops.
10) In conjunction with the Town IT Dept., maintains and upgrades public technology. Assists with planning public PC updates. Coordinates software license renewals.
11) Is primary liaison to Town IT Dept. and to MLN Central Site in matters relating to technology.
12) Teaches occasional technology classes.
13) Explains library policies and procedures to the public.
14) Fills in regularly on Reference and Children’s desks.
15) Answers library users’ questions and assists them in finding needed information and materials.
16) Is a member of the library’s Management Team and attends monthly in-house dept. heads meetings.
17) Participates in the development and implementation of grants which require a publicity component.
Upon request of Library Administration, performs other tasks requiring similar levels of skill and responsibility.
ALA-accredited Masters degree in Library Science plus the equivalent of 2 years full-time experience in a fully-automated public library using RFID; library program and publicity experience; experience installing and troubleshooting computer hardware and software; experience working with common library technologies such as configuration protection and time and print management softwares; experience working with different cultures; demonstrated knowledge of current trends in library technology; excellent organizational and interpersonal skills.
Preferred qualifications: additional relevant library experience; fluency in Chinese or Russian.
$53,608 to $69,947 (FY18) in 10 steps; starting pay up to Step 5, $60,337 DOQ. Salary adjustment anticipated for FY19.
June 1, 2018
How to Apply
Send resume and cover letter to the Human Resources Department, Town of Acton, 472 Main St., Acton, MA 01720 or email [email protected] Acton is an Equal Opportunity Employer.